Shipping Information



All orders received are subject to bank authorization prior to processing. Only authorized orders will be processed. Orders are processed for delivery on business days only (Monday to Friday, excluding Public Holidays). We use Pgeon Delivery as our standard delivery courier. Most orders will be processed and delivered within 3 - 7 business days (West Malaysia) and 5 -14 business days (East Malaysia) from the order's date.


Important Note: Please expect delay in the delivery of your orders. We seek your understanding & patience as we continue to operate during this FMCO period. Deliveries may take longer due to the limited freight and transportation available.



Delivery Charges



Our standard delivery charges per order are as follows:



Orders of RM150.00 and above (after deducting discount or instant rebate voucher if applicable) are entitled to delivery free of charge within West Malaysia.



For West Malaysia, delivery charge for first 5kg is RM5.59



For East Malaysia, delivery charge for first 1kg is RM13.90





Delivery Coverage Areas

We only deliver to addresses in Malaysia. We do not deliver to PO Box addresses or ship internationally.



Delivery Timing

We understand that getting your purchased orders quickly is important to you, so we make every effort to process and deliver your orders as soon as we can. To ensure prompt delivery, kindly ensure that you provide us with an accurate delivery address, contact details including telephone number and email address. Failure to do so may risk our courier service being unable to deliver in a timely and prompt manner.



Delivery Problems

In the event that we fail to deliver to you at the delivery address provided by you, we will make a subsequent (2nd) attempt at the specified delivery address. We regret to inform that you that your package will be returned to BZU BZU and orders will be cancelled if both deliveries failed (1st and 2nd attempt).